Services

Customer satisfaction survey 2014: How you rate our service

Customer satisfaction survey 2014

Customer satisfaction has been our number one priority ever since. A key contributor is the after-sales service. We depend on your feedback to continuously optimize our services. That is why in October 2014 we have asked 1,800 Bosch Packaging Services customers from all over the world for the sixth time to give their evaluation. …more






24/7 Spare Parts Ordering with E-Portal

E-Portal

E-Portal is the online spare parts information and ordering platform from Bosch Packaging Services that contains customer-specific spare parts information based on historical consumption. It simplifies the ordering process and increases the efficiency of your spare parts logistics 24/7. …more




Bosch raises the bar for OEE

OEE Consulting Cadbury

The Coolock factory of Mondelēz Ireland depends on smooth processes and a continuous flow of production for its Cadbury Flake bars. “Performance was not consistent across all machines,” explains David Lindsay, production engineering manager at the site in Coolock, Ireland. “We worked on the Bosch packaging line ourselves but productivity was still not meeting our expectations. That’s when we decided to enter into a partnership with the Bosch team to address the issues.” …more



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