When manufacturing contact lenses, the equipment must meet strict sterile requirements. Manufacturers all over the world rely on steam-air sterilizers from the Bosch subsidiary SBM (Schoeller Bleckmann Medizintechnik). To ensure a safe and hygienic sterilizing process they should be operated by consistently trained staff. During the Factory Acceptance Tests of their sixth sterilizer at the SBM site in Ternitz, Austria, Alcon Manufacturing and Logistics Pte Ltd from Singapore, part of Novartis’ ophthalmology division, came across the training sessions of the Bosch Packaging Academy. “We considered it a good idea to deepen our own knowledge so that we could troubleshoot, maintain and calibrate the sterilizers ourselves,” Wee Yong Chin from the engineering department at Alcon in Singapore reports.
Convenient way of learning
In June 2014, SBM trainer Walter Koller visited Alcon in Singapore to train ten employees in maintenance, technology and processes, as well as calibration. The training was designed as a combination of classroom sessions and practical machine training. In 2015, Alcon opted for a second seminar for new colleagues. This time, Bosch supplied all training participants with handy tablet PCs prior to the training sessions. This supports a convenient, intuitive and effective way of learning. “We are now in a position to provide first-level support on our own. We can respond to faults faster, reduce downtime and increase overall equipment effectiveness,” Chin summarizes. In a nutshell: The trainings provided Alcon employees with the necessary skills for a more independent and effective manufacturing process. After two training rounds, Alcon is far from cutting ties with Bosch and the engineers from SBM. The companies are already planning new projects in the near future.
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